Refund Policy for Learn Arabic Online

Last Updated: 12/2/2023
Thank you for choosing Learn Arabic Online. We appreciate your commitment to learning with us. Please read this Refund Policy carefully before making any payments.

1. Subscription Fees

1.1 Refund Period:

• For subscription-based services on Learn Arabic Online, we offer a refund period of [number of days, e.g., 7 days] from the date of the initial payment.

1.2 Eligibility for Refund:

• To be eligible for a refund, you must request it within the specified refund period. After this period, no refunds will be granted.

1.3 Refund Process:

• To request a refund, please contact our customer support team at info@ptvanytime.com. Provide your name, email address, and a clear explanation of the reason for your refund request.

1.4 Refund Criteria:

• Refunds may be granted under the following circumstances:
  • Technical issues preventing access to our services that cannot be resolved by our support team.
  • Dissatisfaction with the quality of our services, as determined by our team.

2. Non-Subscription Payments

2.1 Refund Eligibility:

• For one-time payments (e.g., individual course purchases), refunds will be considered on a case-by-case basis.

2.2 Refund Request:

• To request a refund for non-subscription payments, contact our customer support team within [number of days] days from the date of purchase. Provide your name, email address, and a detailed explanation of your request.

3. Payment Disputes

3.1 Dispute Resolution:

• Before initiating a payment dispute with your financial institution, please contact our customer support team to resolve the issue. We are committed to addressing and resolving your concerns promptly.

4. Exceptions

4.1 Non-Refundable Items:

• Certain items or services offered on Learn Arabic Online may be non-refundable. This will be clearly communicated during the purchasing process.

5. Contact Us

If you have any questions about our Refund Policy, please contact our customer support team at [insert contact information].

6. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. The most current version will be posted on our website.

By using Learn Arabic Online and making payments, you agree to be bound by this Refund Policy.